Home Consumer Research Expert

Job Description

• • Design and manage end-to-end consumer research projects, including Brand Health Tracking, Customer Satisfaction/NPS, Usage & Attitude (U&A), and concept evaluation.
  • Build the capabilty to monitor competitive activities to identify opportunities, risks, and business implications.
  • Analyze and translate research findings into actionable insights and strategic recommendations.
  • Collaborate with cross-functional stakeholders to establish and strengthen the Home Consumer Research function, including research processes, governance, and vendor management practices.

Requirements

• • Bachelor's degree in Psychology, Economics, Statistics, Computer Science, or related field.
  • Min. 10 years of experience in Consumer Insights / Market Research. Background in ISP, Telco, Tech / Digital Services is preferred.
  • Expertise in consumer research methodologies, including end-to-end research project management.
  • Strong analytical and critical thinking skills, with the ability to communicate insights clearly through compelling storytelling and presentations