Industry SME – Mining Industry SME: Candidate Profile

Role overview

We are looking for a mining industry insider who can turn connectivity and digital technology into measurable outcomes for mine operators. You will own the Mining vertical end to end: spotting the problems worth solving, customers’ pain points, shaping solutions and business cases, winning executive sponsorship, and seeing projects through from proof of value to delivery.

This is a builder role. You will set up XLSmart's mining playbook, partner ecosystem and first pioneer projects in the sector.

Key responsibilities

You will cover the full solution lifecycle for the Mining vertical, from first idea to delivered project.

1. Ideation and innovation

• • Map operational pain points across the mining value chain: exploration, mine planning, production, haulage, processing and port logistics.
  • Identify where connectivity, IoT, private networks, cloud and AI can improve safety, productivity and cost.
  • Track industry trends, regulation and downstreaming (smelter) programs to build a pipeline of use cases.

2. Solution and business case development

• • Design end-to-end solutions with product, network and pre-sales teams.
  • Build business cases and ROI models that translate technology into operational and financial outcomes.
  • Package repeatable offerings and reference architectures for the vertical.

3. Customer engagement up to C-level

• • Act as the trusted industry advisor to mine owners, contractors and processing companies.
  • Engage site managers, technical heads, directors and C-level executives.
  • Support account teams on strategy, proposals, tenders and negotiations.

4. Partner ecosystem

• • Build alliances with mining technology vendors, OEMs, system integrators and software providers.
  • Structure joint go-to-market offers and consortia for large opportunities.

5. Proof of value and proof of concept

• • Define POV/POC scope, success criteria and commercial path to scale.
  • Lead execution on site with internal teams and partners.

6. Project delivery

• • Oversee delivery of won projects with delivery and operations teams.
  • Ensure outcomes are measured and turned into lighthouse references.

Ideal candidate: experience

The ideal candidate has worked inside mine operations and then moved into selling and growing technology or engineering business for the sector.

Must have

• 7+ years of total experience in the mining industry.
• 3+ years of hands-on mining operations or engineering: mine planning, geotechnical, dewatering, haulage or production support, ideally with a major mining contractor or operator.
• 3+ years in technical sales, pre-sales or business development for mining software, technology, equipment or EPC services.
• A proven record of winning deals or contracts, from opportunity shaping through tender and negotiation.
• An active network across Indonesian coal, nickel and mineral operators, contractors and state-owned mining groups.
• Experience presenting to and negotiating with directors and C-level executives.

Nice to have

• Experience with mining digital solutions such as mine planning, fleet management, asset management or slope monitoring systems.
• Exposure to smelter and mineral processing projects.
• Experience building consortia or partnerships with technology vendors and sub-contractors.
• Software implementation, customer training or international project experience.
• Thought leadership: published papers, conference talks or guest lecturing.
• Familiarity with connectivity, IoT or private network solutions.

Qualifications and competencies

Education and certification

• Bachelor's degree in Mining, Geological, or a related engineering discipline.
• Professional engineer title (IPP or higher) is preferred.
• Mining competency certifications are an advantage, for example Pengawas Operasional (POP/POM) or Competent Person in mine planning.

Core competencies